What are ATM Managed Services?
Depending on the services you choose, Valuetec will be your single point of contact for anything and everything ATM, from patch management, to software updates and security, to EJ retrieval, to cash management and equipment maintenance. We proactively maintain your ATM and take care of all the details before they become problems and result in downtime.
You can choose any combination of services that best fits your needs: (Click items to expand/contract)
Remote Access - Patching, Archiving, & Diagnostics
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Remote Patch Management
Regular Patch installation, with quarterly reports to ensure Audit Compliance
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RemoteView Diagnostics
With Remote Diagnostics, your unit’s performance is monitored 24 hours a day. Many issues can be resolved remotely in under an hour. If an error does require a technician to be dispatched, he already has the exact diagnosis and can make repairs faster. This is much more than your network sending you an email saying only “Your unit is having a problem.”
Electronic Journal Archiving
Secure off-site storage of all your EJ’s – Access any EJ anytime from your office, immediately
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Marketing-Screen management and updates
Choose any cross-selling screen you want and put it on any unit you want
Replenishment, Maintenance, and Repair
- First- and second-line maintenance and repair contracts
- Cash forecasting and replenishment
- Advance Notice & Management of upcoming regulatory upgrades
Why use Managed Services for your ATM fleet?
Our technicians and support staff are highly-trained and have decades of experience maintaining, diagnosing, and repairing ATM’s. We have seen almost every software error, strange bill jam, keypad failure, reboot, or cassette problem out there. With the added security of the Managed Services Package which best suits your needs, we are able to provide you with the most comprehensive ATM care available!
THE BIGGEST REASON to choose a Managed-Service Provider: so your focus can remain on your core business. You provide financial services to a wide variety of clients. That’s challenging enough to do on a daily basis without adding in the technical prowess required to maintain an ATM. This is what Valuetec does all day, every day.
Ready to relinquish the headaches of managing your ATM? Please call 720-235-5405 or email us to create your personalized ATM Management Plan today!
